Service Manuals, User Manuals, Schematics, Vintage electronics - by Stout & Associates   Quality is not a buzzword.
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Terms /Purchasing - Simple Purchasing Info
Terms /Purhasing
Basic Premise
(How we wish it worked)
Simple Purchasing Info

Buy It Now With Paypal
How to Pay Us with Paypal

Payment Options
The Trading Page

Shipping Rates
Shipping Schedule
Lost & Damaged
How to Purchase - 'Detailed'
Make Your Request
We Send A Reply
Place Your Order
Order Form /Customer Info
Privacy & Customer Info
Pay For Your Order
If you are a Paypal user and the item you want has a Price Code and Description, you may purchase that item immediately without contacting us first. See Buy It Now With Paypal.

Whether you find what you want in our lists or not, you may need to contact us first. Reasons:
1 - it just makes you feel more comfortable,
2 - you can not find the items you want,
3 - you can find it but it isn't priced,
4 - it is priced but you don't want to use Paypal,
5 - you want to know about multiple items,
6 - you have other questions /inquiries, etc.

Till we get everything set up and running the way we intend to... if you will follow the basic procedure below, surely we can work together so you can get what you are looking for.


The Complete Quick Version Purchasing Procedure
Make Your RequestTo send us an inquiry, click the Contact Us. link in the top level menu of any page on this site. Do a quick check of the FAQ's so you don't waste your time asking about things already answered.

The email contact link is at the bottom of that page after some basic begging you to do the following:

1 - A useful subject line.
2 - Tell us exactly what you want.
3 - Tell us what country we will be shipping to
4 - If you are a previous customer, tell us and let us know if your customer info has changed, so we can update our records.
Our Pricing Email ReplyWe will reply as quickly as possible. The Pricing email will contain:

1 - Descriptions, regular prices, shipping, optional insurance, possible discounts,
2 - A dual purpose ORDER FORM /CUSTOMER INFO section.
Place Your Order After reviewing the Pricing Email, place your order.

1 - Click reply in your email client.
2 - Fill in the ORDER FORM /CUSTOMER INFO section near the bottom of that email.
3 - Send the whole message back as it contains the exact item(s) and pricing info which we need to process your order.

Regardless of your payment method, when you place your order, we will create the sales records and send you an email invoice.
Pay for Your OrderYou can pay for your order with Paypal as soon as you receive the pricing email if you wish. You do not have to wait for an email invoice. Be sure to include a reference to the Case # which is in the subject line of the message we sent.

It would be greatly appreciated if you also send the ORDER FORM /CUSTOMER INFO back as it contains the exact item(s) and pricing info which we need to process your order.

In the ORDER FORM, you told us how you plan to pay... money order, check, Paypal, etc. (Payment Options). We will send an invoice as soon as possible. You can print it and send with your mail-in payments.
When your payment is received by whatever method, we will acknowledge it with an email, process your order and ship it as soon as possible.
If none of this makes any sense to you, don't fret. Just Contact Us (and keep your complaints to yourself). Or see the various How To Purchase "Detailed" pages (menu on the left of this page). Perhaps they will clear it up for you.
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